If you are having issues, we are usually online for support M-F from 9am-1pm MST. We are quick to answer anything for BG+ members. For our free members, we are also here, but the response time can take a few days.
For transcriptions, the rule of thumb has always been to transcribe what is on the stone. Personally though, I would write nicknames in the epitaph box. Why? because it makes searching easier for people when the proper name is used not the nickname.
Also for help we have a "get help" section that nearly covers every topic associated on our website. This can be found here: https://support.billiongraves.com/support/home If there is something missing, feel free to let us know and we will be happy to write up an article explaining in detail how to do anything associated with the website. :)
I happened to see it the other day, but I didn't try it yet. That's a great idea!
I have lost my all-time records? Why?
I had a legacy 5 people follow to BilliongGraves Plus for being a paid member at the time Plus was created. I seem to have lost that capability?
19th. October 2018
I have been contributing to Billion Graves for several years. The app on my phone has been working well for me.
Recently all the photos I have taken from the cemeteries I have visited in my Photos Box have been deleted - even ones I have taken currently.
Where my photos in the photos icon once were I am reading - Unfortunatley, BillionGraves has stopped. Report OK
I am thinking Google has put a block on my ability to upload photos of headstones to Billion Graves or there is an issue with the app its self.
Any one else having the same issues.