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Poor search results

I have only just started using BG. When trying to search for people I am getting irrelevant results. If I enter a birth date, I am getting birth dates way out of range. If I enter a country, UK, I am getting results from UNITED STATES, Australia. If I enter a first name and surname I am getting results with different first names.

Am I doing something wrong? I am getting thousands of results that do not match my search criteria.

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