Applications

This area explains all the need to know questions on the BillionGraves Applications

What operating systems does the BillionGraves app support?
#1 iOS - operating system used by Apple mobile devices. #2 Android OS - operating system developed by Google. #3 See Download the BillionGraves App for mo...
Thu, 22 Feb, 2018 at 3:36 PM
What if I can’t log in to the BillionGraves app?
#1 Use the BillionGraves website to check your password. #2 If you forgot your password, click Forgot your password? from the login panel. Follow the instr...
Thu, 22 Feb, 2018 at 3:36 PM
How to I report a BillionGraves app bug?
#1 Write down the steps to recreate the bug. #2 Create screen shots if possible. #3 Include the following information in your report: (1) BillionGraves ap...
Thu, 22 Feb, 2018 at 3:36 PM
What if BillionGraves app photos aren’t uploading?
#1 Go through your photos and delete any bad ones (e.g., fuzzy, distorted). #2 Make sure "Location Services" is enabled on your phone (see instru...
Thu, 22 Feb, 2018 at 3:37 PM
Where is BillionGraves app information?
#1 Log in to the BillionGraves app. #2 Tap the Gear icon #3 Scroll down to app info. #4 Provide a screenshot of your app info when submitting a ticket to...
Thu, 22 Feb, 2018 at 3:37 PM
What if photos upload to the wrong cemetery?
#1 Wait for a few days. BillionGraves may resolve the issue on its own. #2 Add a boundary to the correct cemetery. Click here for instructions. #3 If the ...
Thu, 22 Feb, 2018 at 3:38 PM
How do I upload photos with the BillionGraves app?
Connect to WiFi before uploading photos to avoid using phone data. Existing photos: #1 Log in to the BillionGraves app. #2 Tap Photos. #3 Tap Upload ...
Thu, 22 Feb, 2018 at 3:38 PM
What devices work with the BillionGraves app?
Your device must have a GPS chip and other capabilities to run the BillionGraves app. To find out more, click recommended devices. From the BillionGrave...
Thu, 22 Feb, 2018 at 3:38 PM
Can I use the BillionGraves app on my device?
Your device must have a GPS chip and other capabilities to run the BillionGraves app. To find out more, click recommended devices. From the BillionGraves ...
Thu, 22 Feb, 2018 at 3:38 PM
How do I log in to the BillionGraves app?
#1 Open the BillionGraves app. #2 Tap the account icon . #3 Log in using your BillionGraves username and password.
Thu, 22 Feb, 2018 at 3:39 PM