Applications

This area explains all the need to know questions on the BillionGraves Applications

What operating systems is BillionGraves supported with?
BillionGraves is supported with IOS and Android systems.  To view this area go to Volunteer and select Get the App.
Wed, 15 Nov, 2017 at 8:48 AM
What do I do if the application won't let me sign in?
Try to restart your phone. Check your password and account information using the website. Try to Log In again. If you forgot your password...
Fri, 26 Jan, 2018 at 3:53 PM
What do i do if I have found a bug with the application?
First record all steps taken to create the bug. Please provide screenshots and as much information as possible. Please include the following m...
Fri, 26 Jan, 2018 at 3:53 PM
What do I do if pictures aren't uploading from my device?
Go through your photos section. Look for grayed out, fuzzy, distorted images. Delete those.  Next try to upload one image at a time:  Click ...
Fri, 26 Jan, 2018 at 3:54 PM
Where is my BillionGraves App Information found on my device and why do I need it?
Log in to the BillionGraves application Select Gear Icon. Scroll down to App Info  Note : This information is important for submitting a tic...
Mon, 11 Dec, 2017 at 2:53 PM
What do I do if my images upload to the wrong cemetery?
First do not be alarmed if this happens. BillionGraves has taken every measure in making sure images can be easily recalculated. Second thing to d...
Tue, 19 Dec, 2017 at 12:39 PM
How do I upload my photos from the application?
Log in to the BillionGraves application Select the tab Photos  Select Upload at the bottom of the screen. OR.. Take Pictures Click...
Wed, 13 Dec, 2017 at 4:29 PM
Where can I find a list of recommended devices for BillionGraves?
Click Recommended Devices OR.. Select the Volunteer tab and select Get the App. Choose Recommended Devices.
Fri, 15 Dec, 2017 at 4:29 PM
Will my device let me download BillionGraves?
Click Recommended Devices OR.. Select the Volunteer tab and select Get the App. Choose Recommended Devices. Try to download the application if your ...
Fri, 15 Dec, 2017 at 4:34 PM
How do I sign in on the BillionGraves camera application?
Once the application is downloaded navigate to the Log in. Log in with same credentials you used on the website.
Fri, 15 Dec, 2017 at 4:37 PM