Supporting Records

What is a supporting record?
Any record added to BillionGraves not using the BillionGraves app. These can be photographs or documents, but must be in an image file such as .jpg, .gif, ....
Fri, 11 Jan, 2019 at 9:40 AM
How do I add a supporting record?
Add a supporting record using the BillionGraves website, from three places. BillionGraves Main Website Page: #1 Log in to BillionGraves. #2 Hover over...
Fri, 11 Jan, 2019 at 11:29 AM
Can I add records using a spreadsheet?
Yes. This advanced featured is available from the BillionGraves website. You must export your spreadsheet as a CSV (Common Separated Values) file, before im...
Fri, 11 Jan, 2019 at 9:39 AM
How do I add headstone photos taken outside of the app?
BillionGraves Main Website Page: #1 Log in to BillionGraves. #2 Hover over Research (main menu). #3 Click Other Tools #4 Click Upload Headstone Photos. ...
Fri, 11 Jan, 2019 at 11:32 AM
Does a supporting record fulfill a photo request?
No.  We want people to be able to find their loved ones and relatives on a map. This is the reasoning behind this policy.  
Fri, 18 Jan, 2019 at 12:33 PM
What file formats can I use for a supporting record?
Formats include .jpg, .jpeg, .tiff, .svg, .png, and .gif.
Fri, 11 Jan, 2019 at 10:34 AM
Do supporting records have GPS?
Only records uploaded with the BillionGraves app have GPS coordinates.
Thu, 22 Feb, 2018 at 3:41 PM
What if a supporting record will not upload?
#1 Try uploading your record again. #2  Still not uploading? Collect the steps you took to upload your record. #3 Submit a ticket to Customer Support with...
Thu, 22 Feb, 2018 at 3:41 PM
Are there different types of supporting records?
Yes. Types include: Veterans. Records with military information. Burial records. Records with cemetery information. Death certificates. Records contai...
Fri, 11 Jan, 2019 at 10:37 AM
Can I use any camera to upload headstone photos?
Yes, however these will be considered supporting records on our website.  Photos taken with the app are our primary source records. How do I add a supportin...
Fri, 18 Jan, 2019 at 12:37 PM