As a BG+ Priority Member you are entitled to first-class customer service provided by our agents. Never wait in line again for the help you need for website navigation, customer support and more!

On every page look for an orange tab marked Help.  Priority Support is exclusively for BG+ members!

ON ANY PAGE ON THE WEBSITE

Step 1:  Click on the Help tab. 

Step 2:  A pop-up will appear.  You can either look at help desk articles or click Contact us. 

Step 3:  If you choose to contact us, fill out the form and click Send

After the email is sent, an agent will try to answer your ticket within 24 hours on a typical working week.  Our office is closed on Saturday and Sunday.  If a ticket is sent on one of those two days, it will be responded to as soon as possible on the next working day.*  

*During our busy times of the year, typically in the summer months, ticket response times may vary.