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BG Plus Features 6

• What is BillionGraves Plus?
• How do I use Nearby Graves? (One of our BEST BG+ Features)
• How do I use Family Plots? (Another Fantastic Feature)
• How do I view a BillionGraves Plus feature full screen?
• How do I use Global Family?

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BG Plus Subscription 10

• How do I purchase BillionGraves Plus?
• What is the BillionGraves Plus refund policy?
• Where is my BillionGraves Plus subscription information?
• How do I know if I have BillionGraves Plus?
• What’s the difference between BillionGraves and BillionGraves Plus?

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Profile 17

• How do I update my profile?
• How do I update my profile picture?
• How do I update my contact information?
• How do I update my biographical profile?
• How do I update my fluent languages?

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Registration 10

• How do I create a BillionGraves account?
• Why do I need a BillionGraves account?
• How much does it cost to create a BillionGraves account?
• Can I transfer my free account to someone else?
• What if account registration fails?

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Photograph 15

• How do I make a photo request?
• How do I find photo requests in my area?
• Take Gravestone Photos in Partially Documented Cemeteries
• How do I change the current photo request location?
• How do I get started taking photos?

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Cemetery 28

• How do I add a cemetery on the website if I have the GPS Coordinates or the address?
• What does adopting a cemetery mean?
• How do I add a cemetery using the BillionGraves app?
• How do I schedule a cemetery for my event?
• Adopt cemetery icons?

See all 28 articles

Transcribe 12

• How do I transcribe headstone images?
• Transcription Guide
• How can I rate an image while transcribing?
• Transcribe photos you have taken yourself
• Can I add records using a spreadsheet?

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Service Projects 7

• How do I host an Event or Service Project?
• How can I get a large group of people involved in this? (Church Group, Scouting Group, Family Group, Community Group Etc.)
• I want to do this alone. What are some tips you might have for me?
• How can I sign off on community service hours using the app?
• I've seen your projects on the JustServe App. What are these all about?

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Search/Person 9

• How do I search for a grave?
• What fields are required for People Search?
• What if I can’t fill out every field for People Search?
• What if People Search gets no results?
• How do I refine People Search?

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Search/Cemetery 14

• How do I locate cemeteries?
• What if I only know the cemetery name?
• How do I switch between street and satellite maps?
• What if I know the location and/or general area of a cemetery?
• How do I know if a cemetery contains BillionGraves records?

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Record or Life Information Page 14

• What does clicking “Life Information” do?
• What does clicking “Grave Site” do?
• How do I edit GPS coordinates?
• What does clicking “MyHeritage” do?
• What does clicking “Family” do?

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Cemetery Page 23

• What does clicking "Cemetery Information" do?
• What does clicking “Cemetery Record Search” do?
• We have cemeteries nearby that already have been documented on FindAGrave. Why should we duplicate the work on BillionGraves?
• What does clicking “Cemetery Map” do?
• How do I make the cemetery map full screen?

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BillionGraves Tree 3

• How do I log in to BillionGraves tree?
• What if I don't have a FamilySearch account?
• What if I don't remember my FamilySearch password?

Supporting Records 12

• What is a supporting record?
• How do I add a supporting record?
• How do I add headstone photos taken outside of the app?
• Does a supporting record fulfill a photo request?
• What file formats can I use for a supporting record?

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Videos 1

• What is BillionGraves?

Devices 4

• How do I report a BillionGraves app bug?
• What if I can’t log in to the BillionGraves app?
• What if BillionGraves app photos aren’t uploading?
• What if the BillionGraves app crashes?

Transcription 4

• How do I fix a bad transcription?
• What if transcription edits fail to save?
• In transcription, what if I come across a strange, poor or blurry photo?
• Please Do Not TRANSCRIBE languages you are not prepared for! Do not transcribe dates only!

Website 4

• How do I report a website bug?
• What if the BillionGraves website switches languages?
• What if photos upload to the wrong cemetery?
• How do I set a language?