Profile

This is the help desk question and answers for the profile and settings section.

How do I update my information in the account?
To update information such as Age, Gender, Languages of Fluency, and Genealogy Expertise follow these steps:  Step 1: Click on the arrow next to the ima...
Thu, 7 Aug, 2025 at 3:28 PM
How do I update my profile picture?
To Change Your Profile Image: Step 1: Click on the arrow on the right-hand side of the screen next to the current profile photo.  Step 2: Choose...
Thu, 14 Aug, 2025 at 11:50 PM
What do the stars on the leaderboard represent? Can they change?
The star rating on the leaderboard is a way for users to know if they have been uploading quality images.  When an image is uploaded it is automaticall...
Wed, 27 Aug, 2025 at 1:15 PM
How Do I Delete My Account?
If you delete your account, you will lose all recognition for any contributions to BillionGraves. All photos, transcriptions, edits, and other contributions...
Mon, 22 Dec, 2025 at 4:40 PM
I thought BillionGraves was free. Why do I need to pay to see volunteer content?
We do have content that our company has paid for.  This will remain viewable only with a subscription. However, if you do not desire to take out a subscript...
Wed, 1 Jul, 2026 at 10:47 PM