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Troubleshooting
Devices
14
How do I report a BillionGraves app bug?
Forgot your password?
What if my BillionGraves app photos aren’t uploading?
What if the BillionGraves app crashes?
What devices work with the BillionGraves app?
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Transcription
6
How do I fix a bad transcription?
What if transcription edits fail to save?
In transcription, what if I come across a strange, poor or blurry photo?
Please Do Not TRANSCRIBE languages you are not prepared for! Do not transcribe dates only!
Common Transcription Mistakes-Article by user OBA
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Website
6
How do I report a website bug?
What if the BillionGraves website switches languages?
The cemetery pins seem to be in the wrong cemetery? How can this be fixed?
How do I set a language?
How can I fix a record displaying correctly with GPS, but in the wrong cemetery? (Simple- for less than 10 images.)
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