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Troubleshooting

Devices 14
  • How do I report a BillionGraves app bug?
  • Forgot your password?
  • What if my BillionGraves app photos aren’t uploading?
  • What if the BillionGraves app crashes?
  • What devices work with the BillionGraves app?
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Transcription 6
  • How do I fix a bad transcription?
  • What if transcription edits fail to save?
  • In transcription, what if I come across a strange, poor or blurry photo?
  • Please Do Not TRANSCRIBE languages you are not prepared for! Do not transcribe dates only!
  • Common Transcription Mistakes-Article by user OBA
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Website 6
  • How do I report a website bug?
  • What if the BillionGraves website switches languages?
  • The cemetery pins seem to be in the wrong cemetery? How can this be fixed?
  • How do I set a language?
  • How can I fix a record displaying correctly with GPS, but in the wrong cemetery? (Simple- for less than 10 images.)
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