Website

How do I report a website bug?
Before contacting BillionGraves, try refreshing your browser: #1 Click the browser refresh button, or press ctrl+r (PC) or cmd+r (Mac) or F5 Replace (PC). ...
Wed, 10 Jun, 2020 at 12:15 PM
What if the BillionGraves website switches languages?
If this happens, it is likely the result of the browser’s auto-translate function. From the main BillionGraves menu: #1 Click the language dropdown box  ...
Fri, 23 Feb, 2018 at 1:29 PM
The cemetery pins seem to be in the wrong cemetery? How can this be fixed?
This usually happens for the following reasons: #1 Photos were taken before a cemetery was added. This will place the records in the closest BillionGrav...
Wed, 8 May, 2019 at 12:06 PM
How do I set a language?
If you are transcribing and come across a different language mark the stone in that language In Transcription: #1- Click on the blue box with symbols n...
Fri, 13 Jul, 2018 at 10:40 AM
How can I fix a record displaying correctly with GPS, but in the wrong cemetery? (Simple- for less than 10 images.)
This usually happens for the following reason: #1 There are two cemeteries bordering each other and the main gate pin happens to be a few feet closer to...
Wed, 8 May, 2019 at 12:00 PM
A headstone image I took is in the road next to the cemetery. How can this issue be fixed?
This usually happens for the following reasons:  #1 You were in a rural location, around a lot of buildings and/or vegetation so the satelite had a hard ti...
Wed, 8 May, 2019 at 12:23 PM