#1 Close and restart the BillionGraves app.

#2 Make sure you have all your photos.

#3 Make sure Location Services is enabled (see instructions below).

Still crashing?

#1 Restart your phone.

Still crashing?

#1 Submit a ticket to Customer Support.

iPhone Location Services

#1 Tap Settings.

#2 Tap Privacy.

#3 Tap Location Services.

#4 Turn Location Services on.

#5 Find the BillionGraves App in the program list. Make sure Location Services is enabled for the app.

Android Location Services

#1 Open the Settings app.

#2 Tap Security & Location.

#3 Turn on Location.

#4 Find the BillionGraves App in the program list. Make sure Location Services is enabled for the app.