Devices

How do I report a BillionGraves app bug?
#1 Write down the steps to recreate the bug. #2 Create screen shots if possible. #3 Include the following information in your report: (1) BillionGraves ap...
Wed, 6 Jun, 2018 at 10:25 AM
What if I can’t log in to the BillionGraves app?
#1 Use the BillionGraves website to check your password. #2 If you forgot your password, click Forgot your password? from the login panel. Follow the instr...
Thu, 22 Feb, 2018 at 3:36 PM
What if BillionGraves app photos aren’t uploading?
#1 Go through your photos and delete any bad ones (e.g., fuzzy, distorted). #2 Make sure "Location Services" is enabled on your phone (see instru...
Thu, 22 Feb, 2018 at 3:37 PM
What if the BillionGraves app crashes?
#1 Close and restart the BillionGraves app. #2 Make sure you have all your photos. #3 Make sure Location Services is enabled (see instructions below). S...
Thu, 22 Feb, 2018 at 3:39 PM