Devices

How do I report a BillionGraves app bug?
#1 Write down the steps to recreate the bug. #2 Create screen shots if possible. #3 Include the following information in your report: (1) BillionGraves ap...
Wed, 6 Jun, 2018 at 10:25 AM
What if I can’t log in to the BillionGraves app?
#1 Use the BillionGraves website to check your password. #2 If you forgot your password, click Forgot your password? from the login panel. Follow the instr...
Thu, 22 Feb, 2018 at 3:36 PM
What if BillionGraves app photos aren’t uploading?
If you have problems uploading photos the most common reason is that you’re not logged in to your account or need to re-login. On the BillionGraves A...
Fri, 17 May, 2019 at 8:23 AM
What if the BillionGraves app crashes?
#1 Close and restart the BillionGraves app. #2 Make sure you have all your photos. #3 Make sure Location Services is enabled (see instructions below). S...
Thu, 22 Feb, 2018 at 3:39 PM
What devices work with the BillionGraves app?
Your device must have a GPS chip and other capabilities to run the BillionGraves app. To find out more, click recommended devices. From the BillionGrave...
Thu, 22 Feb, 2018 at 3:38 PM
How do I log in to the BillionGraves app?
#1 Open the BillionGraves app. #2 Tap the account icon . #3 Log in using your BillionGraves username and password.
Thu, 22 Feb, 2018 at 3:39 PM
Android User Guide
Signing In 1. To get to the sign up page, flip through the initial tutorial by swiping your finger across the screen. 2. If you already have a Billi...
Thu, 22 Feb, 2018 at 3:39 PM
iOS (Apple) User Guide
Signing In If you already have a BillionGraves.com account, tap Log In on the sign up page. Tap the username field and type in your BillionGraves.com use...
Thu, 22 Feb, 2018 at 3:39 PM
Where is BillionGraves app information?
#1 Log in to the BillionGraves app. #2 Tap the Gear icon #3 Scroll down to app info. #4 Provide a screenshot of your app info when submitting a ticket to...
Tue, 9 Apr, 2019 at 6:52 PM
I am in a distant location. The camera doesn't want to work. How can I get the app to work properly?
When the app camera doesn't seem to want to work, it simply means that the camera is not picking up the GPS location from a satelite.  Here are som...
Thu, 2 May, 2019 at 4:52 PM