Contact Us

How to contact us...
We do not have a call center.  Our agents are here to meet your needs through email.  We have staff online ready to answer any questions and provide ...
Wed, 17 Feb, 2021 at 2:09 PM
Contact Us- BillionGraves Plus Member
With BG+ you are always at the front of the line!   As a BG+ member you are entitled to priority support.  BG+ Members are able to create tickets with p...
Fri, 7 Jul, 2023 at 12:58 PM
Contact Us- Free Users
We are so sorry to hear you are having trouble! For free users the best way to solve issues is to go to the help desk. If you can't find the answer to t...
Mon, 23 May, 2022 at 1:31 PM
When are the tickets responded to?
Help Desk articles are available 24 hours a day, 7 days a week.   Our customer service agents are live on the website at different times of the day. Tic...
Wed, 19 Jul, 2023 at 11:45 AM