1. First we want to extend our appreciation in wanting to fix a bad transcription.

    • What to do:

    • Select the record and then locate the Pencil/Edit Icon.

    • Choose to edit the record on the record page or from the transcription page.

    • Change the fields to reflect what's on the headstone.

    • If the transcriber has repeated bad transcriptions or malicious and nefarious transcriptions please contact Customer Support.

  2. Now on what NOT to do:

  3. Do not email the user or use the thank you messages as a way to instruct the transcriber.